Support

Clinicians and staff

VAERION products are provided through your healthcare organization. For sign-in details, activation codes, account changes, or access questions, contact your organization administrator first — access is managed by your organization.

Wound Capture Pro (iOS)

Wound Capture Pro is a wound documentation and measurement aid used within the VAERION EHR under clinician review. For help with activation, capture, measurement review, or syncing to your organization's tenant, email info@vaerionsystems.com with the subject line "Wound Capture Pro" and include your organization name, the app version shown in Settings → About, and a description of the issue. Please do not include patient information in support emails.

The app's privacy policy is at vaerionsystems.com/privacy/wound-capture-pro.

Organization administrators

For licensing, onboarding, device activation management, or tenant configuration, email info@vaerionsystems.com or use your existing VAERION account channel. We respond within one business day.